Creating a New Licence
Navigate to ‘Licences’ in the left-hand sidebar Select the ‘+ Add licence’ button on the top right of the page:...
- Home
- Licences
Licences
-
-
Renewing a Licence
Important: You can ONLY renew licences that have “Pending” or “Late” status. You should remove all deceased or rehomed dogs... -
Updating a Licence
Navigate to ‘Licences’ in the left-hand sidebar Search for the licence owner by using their name, licence ID, phone... -
Adding a New Dog (to an Existing Record)
In POODL, all new dogs have to be associated with an owner. To add a new dog, first find the... -
Editing a Dog’s Details
From the licence view page, you will be able to see all of the licenced dogs for that owner. In... -
Removing a Dog From a Licence
From the licence view page, you will be able to see all of the licenced dogs for that owner. To... -
Re-opening a Closed Licence
To re-open a licence, simply: Navigate to the licence that you want to re-open (using the licence list or quick... -
Add a Note to a Licence
You may want to add a note to a licence, for example when you have called the licence holder. From... -
Add an Alert to a Dog
Adding an alert against a dog can be used if a dog is reported missing or found or for behaviour... -
Closing a Licence
IMPORTANT: Licences cannot be re-opened so please make sure that this is the correct action to take before proceeding e.g.... -
Printing a Licence and Updating a PDF Licence
To print a licence: Either from the licence list or the dog list, navigate to the licence that you want... -
Licence holder requests copy of their data – Subject Access Request (SAR)
On the rare and occasional instance, a dog licence owner may request a copy of all of their data (aka... -
Delete a licence created in error.
Close the licence as explained in this article. Delete the licence. Please note that the delete option might be only...
Need Support?
Can't find the answer you're looking for? Don't worry we're here to help!
CONTACT SUPPORT